The easiest and cheapest route to venture into e-commerce is
to use the dropshipping business model. Dropshipping is a kind of supply chain
management technique where the onus of packaging and delivering goods, lies
with the supplier or manufacturer. The role of the retailer is restricted to
marketing products, taking orders, and providing after sales service.
Before you start, you need to know, that the success of a
dropshipping business to a large extent, depends on the supplier you associate
with. Therefore it is important that you take enough time out to locate one. Refer
to reliable databases that are available, such as, esources.co.uk to reach trusted wholesale
sources.
Here are some tips that can help you set up a successful
dropship business.
Choose the right
products to sell
Simply selecting products that are selling like hot cakes
at major e-commerce platforms may not be right. Selling such products may not
help you earn good returns because it would not be easy for you to compete in
terms of price. On the other hand, if you sell something unique, you will face
less competition and eventually you will have greater control over pricing.
Therefore, it is important to gauge the profit potential
of a product before adding it to your catalog. Also, selling products you have
good knowledge of, may be a great idea as you will be able to assist your
customers in choosing the right products according to their requirements and
will be able to answer to their questions in an effective way. Resources
available at eBay and esources can assist you in deciding
the right products to sell.
Focus on customer
service
One benefit of dropshipping is that you can spare more
time to providing better service to your customers. Remember that a satisfied
customer not only improves your repeat sales but also spreads good words about
your business, which greatly helps your marketing effort. Do not assume that you’ve
done all that you had to do, once you have forwarded the order to your dropship
supplier.
As soon as a sale is made, send a confirmation email to
your customer and consider it as an opportunity to thank your customer for
buying from you. Once the order is shipped, provide the tracking number to your
customer, so that they can check the status of their package online. Keep your
customers informed about exclusive offers, new products, discount sales, and
other schemes that you come up with from time to time.
Maintain good
relationship with your dropship supplier
Having an easy and harmonious relationship with your
suppliers is the key to succeed in dropshipping business. You need to work in
synchronization with your supplier and have open communication with them
regarding obstacles and challenges you and your customers face while dealing
with them. Also present them your ideas for improvement, which would eventually
benefit both of you.
Setting up a successful dropshipping business is not
difficult if you are well prepared to meet the challenges and have the support
of trustworthy suppliers. For more information on dropshipping and dropship
suppliers, please visit esources.co.uk.