When
some people think of dropshipping, they think of it as a relatively easy way to
make money! It’s easy to believe this, especially when one sees successful
dropshippers who have made real fortunes
in the industry. There are also online resources like esources.co.uk that make
it easy to connect with reliable suppliers. It’s certainly true that certain
aspects of dropshipping seem easy as pie, but there are other areas that can
turn into a real nightmare if they aren’t handled properly. One of these areas
is returns. No matter how much care one takes with their dropshipping business,
there will inevitably come a time when a customer will want to return some
merchandise. There are a number of different ways in which dropshippers can handle their returns policy.
Clarify Terms with
Supplier
There
are different ways in which dropshippers can handle their returns but each
policy should keep the following pointers in mind. The returns policy should be
as clear as possible - the shorter and clearer it is, the better it is for the
dropshipper, the supplier and the consumer. Make sure the returns policy covers
what items can be returned and on what grounds they can be returned. It’s also
important to mention the time period within which the return can be made and
how long the returns process will take. Being upfront and clear about these
aspects can make things much easier when someone wants to return a product.
A
dropshipper should have a clear returns policy and they should also work with a
supplier that has a clear returns policy. Working with suppliers from verified
directories like esources.co.uk
will ensure that the dealer is reliable. Before sealing the deal with any
supplier, ask if they offer any guarantees on their products, if they offer any
kind of support and what their current returns policy covers.
It’s always best to go through your own returns policy with the supplier, to
ensure that it works well for both sides.
What are Your Options?
When
it comes to returns policies, some dropshippers prefer to have direct control
over the process, especially when it is an expensive item. In these cases, the
customer will have to ship the product to the dropshipper rather than the
supplier. For cheaper items, it is often easier to just allow the customer to
ship the product directly to the supplier. For such returns, it’s important
that the dropshipper’s returns policy matches the supplier’s policy. If a
customer returns a product because it is damaged, you need to make sure that
the supplier accepts those returns. Working with verified suppliers from sites
like esources.co.uk usually
means that the supplier already has a good returns policy in place.
For
some retailers, the easiest way to handle returns in dropshipping is to not
allow them at all! Many dropshippers
have an ‘all sales final’ policy, which may seem simple but isn’t always the
best idea. If you do not allow returns, it will take much longer to develop
trust and loyalty among your consumer base. Working with reputable suppliers
from sites like esources.co.uk
and developing a clear returns policy is imperative for the success of any
dropshipping business.
